Browse Guides

Getting Started

Create Account

Sign up with your email address

Available
Verify Email

Confirm your email to secure your account

Available
Verify WhatsApp

Required before you can post listings

Available
Identity Verification (KYC)

Builds the highest trust β€” now available!

Available
Start Buying & Selling

You're ready to trade!

Learn in 60 Seconds

Quick video guides from our Facebook page:

Helpful Guides

Verification Levels

Build trust with every verification step:

πŸ“§
Email Verified

Protects your account

Available
🟒
Contact Verified

Required before selling

Available
πŸͺͺ
Identity Verified

Highest trust level

Available

Report a Problem

Frequently Asked Questions

Can I buy without creating an account?
Yes, you can browse listings without an account.
Why do I need to verify my WhatsApp?
WhatsApp verification is required before posting listings. It helps prove you are a real seller and builds trust with buyers.
Why can't I post a listing?
You need to verify your WhatsApp number before posting. Go to your account settings and complete verification.
How do I edit my listing?
Go to your dashboard, find the listing, and click "Edit" to update photos, description, price, or other details.
How do I reset my password?
Click "Forgot Password" on the login page. We'll send a reset link to your email.
Why was my listing removed?
Listings may be removed if they violate our rules (prohibited items, misleading content, etc.). Contact support for details.
How do I report a user?
Use the "Report" button on the listing or user's profile. Our team will review and take appropriate action.
What items aren't allowed?
Prohibited items include weapons, illegal drugs, counterfeit goods, adult content, and items violating Malawian law.
Is MalondaPlace free?
Yes, all standard listings are completely free. No commissions, no hidden fees.
How does Identity Verification (KYC) work?
Identity Verification (KYC) confirms your identity using official documents. Once approved, you'll receive the ID Verified badge β€” the highest trust level on MalondaPlace.

Before You Buy β€” Safety Checklist

Meet during the day
Meet in a public place
Inspect the item
Test the item
Ask questions
Check the seller's verification badge
Never pay before seeing the item
Never share your verification code
Never let anyone pressure you into a quick decision

Contact Support

Email

support@malondaplace.com

We reply within 24 hours

WhatsApp

+265 892810201

Our Commitment

At MalondaPlace, we're building a marketplace where buying and selling is simple, transparent, and safer for everyone. Through account verification, safety education, reporting tools, and continuous platform improvements, we're helping people across Malawi connect and trade with greater confidence.

Safe. Simple. Local.