Need Help with MalondaPlace?
Simple guides and safety tips for buying and selling in Malawi.
FAQ
Quick answers to common questions.
How to Buy
Safe buying steps for Lilongwe.
Sell Better
Tips for selling with trust.
Safety Tips
Meet safely in public places.
Get Started in 2 Minutes
New Here? Start Trading
Join MalondaPlace — it's free and simple:
- Sign up with your email
- Verify with WhatsApp (we send a code)
- Start browsing or selling immediately
How MalondaPlace Works
WhatsApp Verification
We verify you through WhatsApp — no documents needed.
- ✅ Required to post listings
- ✅ Shows buyers you're "Verified"
- ✅ Enables direct WhatsApp chats
- ❌ No ID, no paperwork
Always Free Listings
All basic listings are free — now and always.
- ✅ List as much as you want
- ✅ No commissions on sales
- ✅ No hidden fees
- 💡 Optional features coming later
Common Issues
WhatsApp Verification Not Working
- Check your Malawian number (TNM/Airtel) is correct
- Check your mailbox
- Wait 60 seconds before trying again
- Still stuck? Contact support with your number
Why Was My Listing Removed?
Listings get removed if they:
- Include prohibited items (weapons, drugs, etc.)
- Use fake or misleading photos
- Get reported by other users
- Break our simple rules
Email support@malondaplace.com to ask why.
Contact Us
Our Lilongwe team is here to help.
Before You Contact Us
Please have ready:
- Your email or phone
- The listing link
- What happened
Stay Safe Trading
Trade Smart in Malawi
Remember — MalondaPlace connects people, but your safety is your responsibility.
- Look for sellers with the "Verified" badge
- Always meet in public places (City Mall, Gateway)
- Inspect items before paying cash
- Trust your gut — if something feels wrong, it probably is