Frequently Asked Questions

It's free and takes less than a minute:

1. Click Login → Register
2. Enter your email and password
3. Verify your email address
4. Complete WhatsApp number verification (required to post listings)

Once verified, you can start buying or selling in Lilongwe!

WhatsApp verification is required to:

• Prevent fake/spam accounts
• Enable direct communication with buyers/sellers
• Show a "Verified" badge that builds trust
• Protect the Malawian marketplace from scammers

Note: We do **not** require National ID or passport. WhatsApp verification is enough.

After finding a listing you like:

1. Click on the listing to view full details
2. Tap the WhatsApp button to open a chat
3. Send your message directly through WhatsApp

Tip: Ask for extra photos, condition details, and exact location in Lilongwe before meeting.

Follow these Malawi-specific safety tips:

• Prefer verified sellers (look for the blue badge)
• Meet in public places like City Mall, bank lobbies, or police stations
• Inspect items before paying — test electronics, check for damage
• Use cash only — avoid mobile money before meeting
• Bring a friend for high-value items (phones, laptops, furniture)

Read our full Safety Tips guide for more.

1. Click Sell in the top menu
2. Select a category (e.g., Phones, Furniture)
3. Add 3–5 clear photos of your actual item
4. Write an honest description (include flaws!)
5. Set your price and location (e.g., "Area 43, Lilongwe")
6. Publish — it's 100% free!

Pro tip: Verified sellers get more buyer trust and faster sales.

Watch for these red flags:

• Refuses to meet in person ("I'll ship it")
• Asks for mobile money payment before meeting
• Wants to "overpay" and asks for a refund
• No WhatsApp verification badge
• Pressures you to act fast

If something feels wrong, **walk away** and report the listing using the "Flag" button.

All basic listings are 100% free — forever.

You can:

• Post unlimited listings
• Contact buyers/sellers via WhatsApp
• Search and browse all listings

No. MalondaPlace is a **platform that connects buyers and sellers** — we are **not a party to any transaction**.

This means:

• We do **not** handle payments or escrow
• We do **not** guarantee item quality or delivery
• All transactions are **direct agreements between users**

That's why we emphasize **verified accounts**, **in-person meetings**, and **cash-only trades** for safety.