Safe Trading Starts with Verification

On MalondaPlace, every seller must verify their WhatsApp number before posting a listing. This ensures you're dealing with real people — no anonymous accounts, no fake sellers.

For Buyers: How to Stay Safe

1 Check the Seller's Profile Carefully

Before contacting a seller, review their profile:

  • Verified badge shows WhatsApp verification
  • Check "Member since" for reliability
  • Read reviews if available
  • Ensure clear photos and a Lilongwe location
Tip: Avoid sellers with no verified badge, unclear descriptions, or no member history.

2 Contact Sellers via WhatsApp Only

Once you find a listing you like:

  • Use the WhatsApp button to start a chat
  • Ask for extra photos if needed
  • Confirm their exact area in Lilongwe (e.g., Area 44, Area 3, City Mall)
  • Ask if you can test electronics before paying
Never share your mobile money PIN or bank Pin.

Meet Only in Safe Public Places

Always meet during the day in well-known and busy areas:

  • City Mall or Gate Way or Shoprite parking lot or Game Parking lot
  • Lilongwe City Centre (business hours)

Extra safety tips: Bring someone for high-value items, inform a friend, and always inspect items before paying.

For Sellers: Build Trust in Malawi

1 Get Verified First

Before posting any listing, verify your WhatsApp number:

  • Your listings will show a verified badge
  • Buyers will trust your listings more
  • You'll receive notifications when buyers view your listing

2 Be Transparent

Increase trust with honest and clear listings:

  • Take 3–5 clear photos in daylight
  • Mention any flaws or damage
  • Specify your exact neighborhood
  • State payment and pickup details clearly

Red Flags: Walk Away

  • No verified badge on the seller profile
  • Claims to be outside Lilongwe or offering shipping
  • Requests mobile money payment before meeting
  • Pressure tactics such as "Deposit now or I sell to someone else"
  • Unrealistic prices (e.g., iPhone for MK 15,000)
  • New profile with many high-value items

Payment Safety in Malawi

3 Cash Only for In-Person Trades

For all transactions:

  • Pay only after inspecting the item
  • Use cash for instant and safe payments
  • Never send money before meeting
  • Never fall for "overpayment refund" scams
Scam Alert: If someone says they sent too much and asks for a refund — it's a scam.

Report Suspicious Listings

Help keep MalondaPlace safe:

  • Use the Flag button on any listing
  • Report sellers requesting upfront payment
  • Alert us about fake profiles or suspicious activity

We review all reports within 24 hours.

Emergency Contacts (Lilongwe)

  • Police Emergency: 997
  • MalondaPlace Safety Team: +265 892810201 (WhatsApp)
  • Email: support@malondaplace.com

Trade Smart, Stay Safe in Lilongwe

Choose verified sellers, meet in public places, and trust your instincts.

Browse Verified Listings